People who know me in real life know that I (used) to speak frequently on issues involving legal ethics. This includes the topic of how lawyers should handle bad reviews.* One piece of advice I offer applies not just to lawyers, but all businesses, and that is: Do not respond to a bad review by attacking […]
The Fun of Blustering Lawyers – Just Take the Block People
I answer questions on a site called Quora. Most of my answers involve legal issues, though sometimes I answer questions on general advice. The reason I answer questions on Quora and not on most other sites, is because Quora has a policy called BNBR, which stands for Be Nice Be Respectful. In other words, Quora […]