Is it time to get rid of business cards? No.
A look at why business cards remain a very important marketing and networking tool.
September 6, 2011
Recent Blog Posts
Fixing my Evo – How to deal with a water damaged cell phone
Here is what to do if you drop your cell phone into water, or some other liquid.
September 5, 2011
How did I set up my new phone? Did it take a long time? No, it didn’t.
A look at how easy it can be to set up a new phone when disaster strikes. If you are properly prepared.
September 2, 2011
So…I dropped my phone in water and bought a new one.
The process I undertook to deal with my broken cell phone, including how I chose a new one.
September 2, 2011
Did you tell me you are recording me? No? Oh, well enjoy that prison cell.
Of late I have experienced several instances when someone on a phone call has mentioned in an off-hand way, long after the start of the call, that I was being
August 30, 2011
The Power of “I’m Sorry”
The importance of acknowledging a mistake and accepting responsibility to customers and clients.
August 29, 2011
Are you using Google Places?
Sometimes if you conduct a business search you will see a listing for a Place. What exactly does this mean? What is a Place? Google Places is a free, quick
August 26, 2011
Slides and outline for my presentation on social media research
Tomorrow I am teaching a seminar on social media research. A colleague of mine, Dan Siegel, is teaching the first two hours on traditional online research. I am covering the
August 22, 2011