Creating an Employee Work From Home Office and Policy

Now that I finished my post on setting up a secure Internet connection, I want to write about equipment, confidentiality, and connecting that to a work from home policy for your employees. I previously mentioned that the first thing you should do is talk to and train your employees on issue surrounding confidentiality. The same […]

Assistance for Small Businesses During COVID-19

A variety of programs have launched to help small businesses who are experiencing financial difficulty due to COVID-19. Here I discuss loans, grants, and unemployment compensation. COVID-19 Economic Injury Disaster Loan & Grant The US has always offered economic disaster loans, but under the CARES and other acts, some special options are available. This includes […]

The Proper Response to a Bad Review is Not to Attack the Customer

People who know me in real life know that I (used) to speak frequently on issues involving legal ethics. This includes the topic of how lawyers should handle bad reviews. One piece of advice I offer applies not just to lawyers, but all businesses, and that is: Do not respond to a bad review by attacking […]

Real Estate Agents, Stop Calling Me Darn It

Ok, I need to vent. And you, my fine readers, can listen, or rather read. Or not. Whatever. First, I am an ethics lawyer. In my profession, we have a lot of very serious rules. Failure to follow them can get us in a lot of trouble. So I am having a lot of trouble […]

Office 365 Tech Support Makes Me Want to Bang My Head on my Desk

I Hate Office 365 Tech Support   Understand, I don’t use the word hate lightly. There is very little I hate. I don’t like calamari, for example. But I don’t hate it. So maybe I should say I dislike Office 365 tech support. But I really really dislike it. Why? Because it is useless. They […]

Moved to Office 365 Small Business Premium

Office 365 – Everything in the Cloud I have been using Office 365 for my email since it was called BPOS, so for about 2 years now.  This month I decided to go from my $4 per month hosted email solution to the full Small Business Plan. The Business plan is $12.50 per month, or […]

How Not to Market your Marketing Company

At Lowenthal & Abrams our receptionist takes all phone calls. This means that she can protect everyone from sales calls. And there are a lot of sales calls. However, since I handle aspects of the firm’s marketing, I am often willing to take calls from marketing companies because I feel I can always learn something, […]